Privacy Policy

Last updated: August 22, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to Kapido Service Group Ltd, 13049 76 Ave, Surrey, BC, Canada, V3W 2V7.
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among their many uses.
• Country refers to: British Columbia, Canada.
• Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate the Service, provide the Service on behalf of the Company, or assist in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Kapido, accessible from https://www.kapido.com.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Email address
• First name and last name
• Phone number

Usage Data. Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may also collect the type of device, unique device ID, mobile IP address, mobile operating system, and browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These include beacons, tags, and scripts.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring its usage.
• To manage your Account and registration as a user of the Service.
• For the performance of a contract: development, compliance, and undertaking of the purchase contract for products, items, or services you've purchased.
• To contact you by email, phone, SMS, or other electronic communication regarding updates or information related to the Service, including necessary security updates.
• To provide you with news, special offers, and general information about similar goods, services, and events, unless you've opted out.
• To manage and respond to your requests to us.
• For business transfers, such as a merger, sale, or reorganization involving Kapido.
• For other purposes such as data analysis, identifying usage trends, and improving our Service, products, and your experience.

We may share your personal information in the following situations:

• With Service Providers, to monitor and analyze use of our Service and to contact you.
• For business transfers, in connection with a merger, sale, financing, or acquisition of all or part of our business.
• With Affiliates, who will be required to honor this Privacy Policy.
• With business partners, to offer you certain products, services, or promotions.
• With other users, if you share personal information in public areas of the Service.
• With your consent, for any other disclosed purpose.

Retention of Your Personal Data

The Company will retain your Personal Data only as long as necessary for the purposes in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except where needed for security, functionality improvements, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and any other locations where parties involved in processing are based, which may be outside your province or country. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. The Company takes reasonable steps to ensure your data is treated securely and in accordance with this Policy.

Delete Your Personal Data

You have the right to delete, or request that we assist in deleting, the Personal Data we've collected about you. You may contact us at any time to request access to, correction of, or deletion of your personal information, though we may need to retain certain information where we have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We'll provide notice before your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement. Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements. The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users or the public
• Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian aware that your child has provided us with Personal Data, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit — we have no control over and assume no responsibility for third-party content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We'll notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. You are advised to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at customercare@kapido.com, or by visiting our Contact Us page.