Terms & Conditions

These Terms and Conditions govern your use of the services provided by Kapido Travel through www.kapido.com and your interactions with our team. By using our services, you agree to comply with and be bound by the following terms.

1. Services and Content

Kapido Travel provides an online platform and in-person service that allows customers to search, compare, and book travel-related services, including flights, accommodations, car rentals, and tours. Availability, prices, and details of these services are subject to change without notice. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of all content on our website.

2. Bookings and Payments

a. When you make a booking with us, you agree to provide accurate and complete information. You are responsible for ensuring the accuracy of the details provided for booking purposes.

b. Payments for bookings are processed through secure payment gateways. Kapido Travel does not store your credit card information. Payment processing is subject to the terms and conditions of the payment gateway and the relevant service providers.

c. Prices displayed on our website are subject to taxes, fees, and surcharges that may be imposed by government authorities or service providers. You are responsible for paying these additional charges.

3. Cancellations and Refunds

a. Cancellation policies vary based on the specific services booked. It is your responsibility to review and understand the cancellation and refund policy of the relevant service provider (airline, hotel, or tour operator) before making a booking.

b. Refund requests must be submitted in accordance with the applicable cancellation policy of the service provider. Kapido Travel will process refunds according to the terms and conditions set by the relevant service providers.

4. User Responsibilities

a. You agree to use our services and website solely for lawful purposes and in compliance with all applicable laws and regulations.

b. You are responsible for keeping your account information secure, including your login credentials. Any actions taken using your account will be attributed to you.

5. Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of Kapido Travel or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written consent.

6. Limitation of Liability

Kapido Travel does not endorse or guarantee the quality, safety, or legality of the services offered by third-party service providers, including airlines, hotels, and tour operators.

7. Modifications to Terms and Services

Kapido Travel reserves the right to modify these Terms and Conditions and the services offered on our website at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.